Service and support

Set clear geographic boundaries and arrange support around the project

No fixed response, visit, or delivery time is promised. Arrangements depend on location, stock, project scale, and mutual confirmation.

Shanghai

On-site assessment and face-to-face discussion may be arranged by appointment, with timing coordinated separately.

Outside Shanghai

Support is primarily provided through phone, WeChat, email, and video meetings.

Current service capabilities

Phone and WeChat requirement consultation
On-site visits by appointment in Shanghai
Nationwide remote video discussions
Delivery, installation, and commissioning
Scheduled maintenance and filter replacement
Repair or replacement support
Standard business invoicing
Enterprise purchase and rental contracts

From first discussion to ongoing support

Requirement discussion → initial guidance → consultant confirmation → delivery and commissioning → maintenance and filter replacement → fault support.